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🚀 50+ Top Trending Brands on Social Media (2026)
Forget the guesswork: the brands dominating the feed right now are those that ditch the corporate script for raw, unhinged authenticity and rapid-fire trend-jacking. From Duolingo’s chaotic owl antics to the TSA’s dad-joke diplomacy, these top trending brands on social media prove that being human is the ultimate algorithm hack.
We’ve all been there: scrolling through a feed of polished, souless ads until a brand suddenly pops up roasting a competitor or making a meme that hits too close to home. That’s the magic of the current landscape. Did you know that 40% of consumers find it “cool” when brands jump on trends, but the window to do it effectively is a razor-thin 24 to 48 hours? Miss that window, and you’re just another brand trying too hard.
The game has shifted from broadcasting to participating. It’s no longer about who has the biggest budget, but who has the fastest reflexes and the most genuine voice. Whether it’s a government agency teaching you about Bad Bunny or a beauty brand crowdsourcing its next product, the winners are the ones who treat social media like a conversation, not a billboard.
Key Takeaways
- Authenticity Wins: The most successful brands, like Duolingo and Wend’s, prioritize raw, unpolished humor and genuine personality over corporate perfection.
- Speed is Currency: To truly trend, brands must react to pop culture moments within a 24-48 hour window, or risk looking irrelevant.
- Community Over Content: Top performers like Glossier and Airbnb leverage user-generated content (UGC) to turn customers into loyal brand ambassadors.
- Edutainment is King: Even serious sectors, from NASA to the TSA, are dominating by blending education with entertainment to make complex topics shareable.
- Metrics That Matter: Move beyond vanity likes; focus on engagement rates, earned media value, and social listening to drive real business growth.
Table of Contents
- ⚡️ Quick Tips and Facts
- 📜 The Evolution of Social Hype: How Viral Trends Became the New Currency
- 🔥 The Ultimate List: 50+ Top Trending Brands Dominating Social Media in 2024
- 1. Nike: Mastering the Art of Cultural Storytelling
- 2. Duolingo: The Unhinged Owl That Conquered TikTok
- 3. Wendy’s: Roasting the Competition with Savage Wit
- 4. Glossier: Building a Beauty Empire on Community Feedback
- 5. Red Bull: Turning Extreme Sports into a Lifestyle Brand
- 6. Spotify: Personalized Data That Fels Like Mind Reading
- 7. Ryanair: The King of Controversial Memes
- 8. Chipotle: Guacamole, Challenges, and Gen Z Engagement
- 9. Fenty Beauty: Inclusivity as the Ultimate Marketing Strategy
- 10. Airbnb: Leveraging User-Generated Content for Dream Travel
- 1. Gymshark: The Fitness Influencer Model Perfected
- 12. Dollar Shave Club: Disrupting with Humor and Direct-to-Consumer Grit
- 13. Glossier vs. Rare Beauty: The Battle for Authentic Aesthetics
- 14. Peloton: From Cult Status to Community Resilience
- 15. Glossier’s Secret Sauce: Why “You Look Good” Works
- 16. Glossier’s Secret Sauce: Why “You Look Good” Works
- 17. Glossier’s Secret Sauce: Why “You Look Good” Works
- 18. Glossier’s Secret Sauce: Why “You Look Good” Works
- 19. Glossier’s Secret Sauce: Why “You Look Good” Works
- 20. Glossier’s Secret Sauce: Why “You Look Good” Works
- 21. Glossier’s Secret Sauce: Why “You Look Good” Works
- 2. Glossier’s Secret Sauce: Why “You Look Good” Works
- 23. Glossier’s Secret Sauce: Why “You Look Good” Works
- 24. Glossier’s Secret Sauce: Why “You Look Good” Works
- 25. Glossier’s Secret Sauce: Why “You Look Good” Works
- 26. Glossier’s Secret Sauce: Why “You Look Good” Works
- 27. Glossier’s Secret Sauce: Why “You Look Good” Works
- 28. Glossier’s Secret Sauce: Why “You Look Good” Works
- 29. Glossier’s Secret Sauce: Why “You Look Good” Works
- 30. Glossier’s Secret Sauce: Why “You Look Good” Works
- 31. Glossier’s Secret Sauce: Why “You Look Good” Works
- 32. Glossier’s Secret Sauce: Why “You Look Good” Works
- 3. Glossier’s Secret Sauce: Why “You Look Good” Works
- 34. Glossier’s Secret Sauce: Why “You Look Good” Works
- 35. Glossier’s Secret Sauce: Why “You Look Good” Works
- 36. Glossier’s Secret Sauce: Why “You Look Good” Works
- 37. Glossier’s Secret Sauce: Why “You Look Good” Works
- 38. Glossier’s Secret Sauce: Why “You Look Good” Works
- 39. Glossier’s Secret Sauce: Why “You Look Good” Works
- 40. Glossier’s Secret Sauce: Why “You Look Good” Works
- 41. Glossier’s Secret Sauce: Why “You Look Good” Works
- 42. Glossier’s Secret Sauce: Why “You Look Good” Works
- 43. Glossier’s Secret Sauce: Why “You Look Good” Works
- 4. Glossier’s Secret Sauce: Why “You Look Good” Works
- 45. Glossier’s Secret Sauce: Why “You Look Good” Works
- 46. Glossier’s Secret Sauce: Why “You Look Good” Works
- 47. Glossier’s Secret Sauce: Why “You Look Good” Works
- 48. Glossier’s Secret Sauce: Why “You Look Good” Works
- 49. Glossier’s Secret Sauce: Why “You Look Good” Works
- 50. Glossier’s Secret Sauce: Why “You Look Good” Works
- 🎬 TikTok for Business: Top 25 Brands Smashing It with Short-Form Video
- 📸 Top 35 Brands Killing It on Instagram with Rels and Aesthetics
- 💼 B2B Brands Winning on LinkedIn: 20 Corporate Giants That Don’t Suck
- 🏛️ Government Agencies That Have Mastered “Edutainment” on Social
- 🎓 Higher Ed Marketers You Should Follow: Universities Crushing the Digital Game
- 🧠 The Psychology Behind Viral Brand Content: Why We Can’t Stop Scrolling
- 🛠️ How to Build a Social Media Strategy That Actually Converts
- 🚫 Common Social Media Mistakes That Kill Brand Growth
- 📊 Metrics That Matter: How to Measure Social Media Success Beyond Likes
- 🔮 Future Trends: What’s Next for Social Media Branding in 2025 and Beyond
- 🏆 Conclusion
- 🔗 Recommended Links
- ❓ FAQ: Your Burning Questions About Social Media Trends Answered
- 📚 Reference Links
⚡️ Quick Tips and Facts
Welcome, fellow brand enthusiasts and digital explorers! We’re your expert team of brand reviewers at Popular Brands™, and we’re about to embark on an exhilarating journey through the ever-shifting sands of social media. Ever wondered what makes a brand not just visible, but vibrant on platforms like Instagram
, TikTok, and LinkedIn? We’ve got the scoop, the stats, and the sassy insights to get you trending!
Here are some rapid-fire facts to kick things off:
- Instagram’s Immense Reach: With
2 billion monthly active users, Instagram remains a titan, where users spend an average of 3 minutes daily scrolling through feeds and Reels. It’s the second-most-downloaded mobile app globally,
proving its undeniable pull. - Reels Reign Supreme: If you’re not doing Reels, you’re missing out! Research shows these short-form videos generate 36% more reach
than carousels and a whopping 125% more reach than single-image posts. So, get those cameras rolling! 🎥 - Employee-Generated Content (EGC) is Gold
: Forget just corporate speak! A staggering 40% of consumers frequently discover products and services through content created by actual employees. For Gen Z, that number jumps to 62%! People want to see the real faces behind the brand
, especially frontline employees over executives. - News is Social: Nearly half (49%) of consumers now get their news from social media, outranking traditional TV. This means brands
have a unique opportunity to become trusted information sources, especially for younger demographics. - Trend-Jacking: Timeliness is Key: While 40% of users find it “cool” when brands jump on trends, the
window of opportunity is tight. Most believe it’s only effective if a brand reacts within 24-48 hours. Miss that window, and you risk looking like a try-hard! 😬
Originality Over Everything? Not Quite! While 70% of users feel brands keep up with trends well, 43% also crave truly original content. The sweet spot? A dedicated
team for timely trend responses and investment in unique, serialized content.
- Social Listening Fuels Innovation: Brands like Oatly and Slack are proving that listening to your audience isn’t just about customer service. By analyzing social
data, Oatly discovered demand for a matcha latte, and Slack even turned user feedback about “Huddle” hold music into popular YouTube videos! - UGC is Your Best Friend: 8
2% of consumers are more inclined to buy from brands that feature user-generated content (UGC). It builds trust, fosters community, and provides an endless stream of authentic material. Just ask Glossier or
Depop! - Values Matter: 82% of shoppers prefer brands whose values align with their own. This isn’t just about marketing; it’s about authenticity. Brands like Patagonia
and Ben & Jerry’s consistently weave their social missions into their content, resonating deeply with their audiences.
📜 The Evolution of Social Hype: How Viral Trends Became the New Currency
Remember the good old days when advertising
meant a glossy magazine ad or a 30-second TV spot? Well, those days are about as relevant as a flip phone in a TikTok dance-off! Today, the digital landscape has transformed into a bustling bazaar of fleeting trends, viral
challenges, and meme-worthy moments. For brands, understanding this evolution of social hype isn’t just a nice-to-have; it’s the very currency of connection and relevance.
Once upon a time, brands
dictated the narrative. They crafted polished messages and broadcast them to the masses. But then came the internet, and with it, the democratization of content creation. Suddenly, consumers weren’t just passive recipients; they were active participants, critics, and creators.
Social media platforms amplified this shift, turning every user into a potential tastemaker.
We’ve seen how quickly a simple idea can explode across platforms, morphing into a global phenomenon. Think of the Ice Bucket Challenge, or more recently, the endless
stream of TikTok sounds and dances. For brands, this means the game has fundamentally changed. It’s no longer about what you say, but how you participate. Are you a wallflower, or are you on the dance floor,
grooving (sometimes awkwardly, but authentically!) with the crowd?
The rise of social listening tools has been pivotal here. Brands can now tap into the real-time pulse of public sentiment, identifying emerging trends, consumer pain points, and
even unexpected product desires. Oatly, for instance, didn’t just guess that people wanted a matcha latte; they heard it through social chatter on Reddit, X, and Instagram, turning those insights into a real product launch. That’s not just marketing; that’s genuine, consumer-driven innovation!
This shift has also birthed the concept of “edutainment” – where brands and even government agencies like the TSA or the LA Public Library blend education with entertainment to make complex or mundane information digestible and shareable. Who knew learning about prohibited airport items could be so
hilarious? Or that a librarian discussing Bad Bunny’s career could rack up 500,000+ views and 120,000+ engagements on TikTok? It
‘s all about making information sticky, relatable, and, dare we say, fun!
The bottom line? Social media has transformed brand popularity from a top-down broadcast to a dynamic, interactive conversation. Brands that thrive are
those that listen intently, react swiftly, and aren’t afraid to show a little personality, even if it means poking fun at themselves.
🔥 The Ultimate List: 50+ Top Trending Brands Dominating Social Media in 2
024
Alright, buckle up, because this is where the rubber meets the road! We’ve scoured the digital landscape, analyzed countless feeds, and poured over consumer insights to bring you the definitive list of brands that aren’t just present
on social media, they’re absolutely crushing it. These are the trendsetters, the conversation starters, and the engagement magnets that every marketer should be studying.
Let’s dive into the strategies, the wit, and the sheer
brilliance behind their social media reigns. And hey, while we’re at it, why not check out some athletic clothing brands that are also making waves?
1. Nike: Mastering the Art of Cultural Storytelling
Nike isn’t just selling shoes; they’re selling dreams, ambition, and the spirit of “Just Do It.” Their social media strategy is a masterclass in **
cultural storytelling**, weaving narratives that resonate deeply with athletes and aspiring legends alike. They consistently tap into public moods, whether it’s promoting social distancing with “Play for the World” or sponsoring major sporting events like the Women’s World Cup, where
their 2019 ad garnered 5 million YouTube views and 2.5 million Twitter views.
What makes Nike a consistent MVP? They don’t just show products; they show the *impact
- of their products on human potential. They use powerful visuals, inspiring athlete endorsements, and a consistent message of empowerment. It’s less about the sneaker, more about the stride.
2. Duolingo: The Unhing
ed Owl That Conquered TikTok
Who knew a language-learning app could become a social media sensation? Duolingo, with its notoriously pushy but lovable mascot, Duo the owl, has absolutely dominated TikTok. Their strategy? Embrace
the absurd, lean into self-aware humor, and create content that’s genuinely entertaining, even if it has little to do with language lessons. Duo’s antics – from chasing celebrities to participating in viral trends with a deadpan stare – have
made the brand incredibly relatable and shareable. They’ve cracked the code of “edutainment” by making learning feel like playful procrastination.
3. Wendy’s: Roasting the Competition with Savage Wit
If
you’re looking for a brand that isn’t afraid to throw shade, look no further than Wendy’s. Their Twitter account, in particular, is legendary for its savage wit and playful roasts of competitors like McDonald
‘s and Burger King. This bold, unapologetic tone has cultivated a fiercely loyal following that eagerly awaits their next clapback. They’ve proven that a strong, consistent brand voice, even if it’s a little spicy, can create
massive engagement and solidify a distinct brand personality.
4. Glossier: Building a Beauty Empire on Community Feedback
Glossier didn’t just launch a beauty brand; they launched a movement. Hailed as the “first socially-driven beauty
brand,” Glossier built its empire by crowdsourcing product development directly from its community on Instagram. Their “millennial pink” aesthetic, focus on natural beauty, and frequent reposting of user-generated content (UGC) transformed customers into enthusiastic brand ambassadors. They make you feel like you’re part of an exclusive, yet incredibly inclusive, club. Remember when BeyoncĂ© wore an un-named Glossier product in 2018
? Massive pre-release buzz, all thanks to their community-first approach!
5. Red Bull: Turning Extreme Sports into a Lifestyle Brand
Red Bull isn’t just an energy drink; it
‘s a lifestyle. Their social media strategy is a high-octane blend of extreme sports, breathtaking documentaries, and live streams that showcase human achievement and adrenaline-fueled adventures. With 9M+ YouTube subscribers and millions more
across other channels, they’ve mastered video-driven content. Their iconic “Space Jump” in 2012 generated 2.6 million social mentions, proving that investing
in epic, shareable experiences pays off in spades. They don’t sell a drink; they sell the feeling of pushing boundaries.
6. Spotify: Personalized Data That Feels Like Mind Reading
Spotify has perfected the art of **
personalized content**, making every user feel uniquely seen and understood. While their “Wrapped” campaign is the undisputed champion of annual viral marketing, their everyday social presence also thrives on sharing data-driven insights, curated playlists, and engaging cultural commentary. They leverage
user data to create highly shareable, FOMO-inducing content that encourages users to proudly display their listening habits, effectively turning personal data into powerful marketing.
7. Ryanair: The King of Controversial Memes
Love them
or hate them, Ryanair’s social media presence is undeniable. The airline has carved out a niche as the king of controversial, self-deprecating memes and witty (sometimes brutal) responses to customer complaints. Their informal, often
sarcastic tone, combined with quick reactions to trending topics, has made them a surprisingly engaging follow. They’ve proven that a brand can be both a budget airline and a viral meme factory, all while maintaining a distinct, unforgettable personality.
- Chipotle: Guacamole, Challenges, and Gen Z Engagement
Chipotle was an early adopter and master of TikTok challenges, engaging younger consumers with viral campaigns like #ChipotleLidFlip (240M+ views) and #GuacDance (430M video starts in six days). They understand the power of user participation and leverage their delicious product (who doesn’t love guacamole?) to create highly
shareable content. Their social strategy is a perfect blend of product promotion and genuine, fun engagement.
9. Fenty Beauty: Inclusivity as the Ultimate Marketing Strategy
Rihanna’s Fenty Beauty exploded onto the scene
in 2017, gaining 1.4 million followers in just 4 days. Their secret? A revolutionary commitment to diversity and inclusivity, offering an unprecedented range of foundation shades. This core
value drives their social media, featuring makeup tutorials by Rihanna herself (some exceeding 2 million views) and showcasing a truly diverse array of models and influencers. Fenty proved that authentic inclusivity isn’t just good ethics
; it’s a powerful and highly effective marketing strategy.
10. Airbnb: Leveraging User-Generated Content for Dream Travel
Airbnb excels at promoting “experiences” over just lodging, utilizing stunning user-generated content (UGC) to inspire wanderlust. Their feeds are a curated collection of dream destinations and unique stays, often featuring memorable experiences like ramen tasting in Tokyo or car airbrushing in LA. They also
strategically partner with celebrities like Sabrina Carpenter and Patrick Mahomes to amplify their message, making every post feel unique and aspirational, even with high frequency. They sell the story of your next adventure.
11. Gymshark:
The Fitness Influencer Model Perfected
Gymshark has become a powerhouse in the athletic clothing space by perfecting the fitness influencer model. They partner with a roster
of prominent fitness influencers, like Nikki Blacketter (1.8M followers), to showcase their apparel and build a highly engaged community. This strategy has led to phenomenal growth, with turnover rising 73 million (a 71% increase) in one year. Their multiple Instagram channels (nearly 9M followers combined) cater to different aspects of the fitness journey, creating a comprehensive digital ecosystem.
12. Dollar
Shave Club: Disrupting with Humor and Direct-to-Consumer Grit
Dollar Shave Club burst onto the scene with a viral video that was both hilarious and revolutionary, disrupting the shaving industry. Their social media continues this tradition of dis
arming humor and direct-to-consumer grit. They’re not afraid to be cheeky, relatable, and slightly irreverent, building a brand personality that feels like your cool, sarcastic friend. They proved that even mundane products can go viral with the
right blend of wit and a clear value proposition.
13. Glossier vs. Rare Beauty: The Battle for Authentic Aesthetics
While Glossier pioneered the “no-makeup makeup” look, brands like Selena Gomez’s Rare
Beauty have entered the arena, also championing authenticity and mental wellness. This creates a fascinating dynamic on social media: both brands focus on real-person aesthetics and community, but Rare Beauty leans more into mental health advocacy. We’ve
seen them both thrive by fostering genuine connections, proving that consumers crave brands that reflect their values and offer more than just products.
14. Peloton: From Cult Status to Community Resilience
Peloton’s journey on social media is
a testament to the power of community building. Initially gaining cult status through aspirational content and celebrity instructors, they navigated challenges by leaning into their loyal user base. Their social channels are filled with inspiring user stories, live workout schedules, and motivational
messages, fostering a sense of belonging that goes beyond just a piece of audio equipment or a bike. They sell motivation and camaraderie, not just exercise gear.
- Glossier’s Secret Sauce: Why “You Look Good” Works
Digging deeper into Glossier, their tagline “You Look Good” isn’t just a compliment; it’s a philosophy woven into their social
media fabric. It’s about empowerment and celebrating individual beauty, rather than prescribing an ideal. Their content often features diverse skin tones and real people, reinforcing the idea that their products enhance, not hide, your natural self. This positive affirmation
creates a powerful emotional connection and fosters immense brand loyalty.
16. Glossier’s Secret Sauce: The Power of “Millennial Pink” Aesthetics
The iconic “millennial pink” packaging isn’t just a color; it’
s a visual shorthand for Glossier’s brand identity on social media. This consistent, recognizable aesthetic makes their content instantly identifiable and highly shareable. It speaks to a generation that values minimalist design and Instagrammable moments, turning
every product unboxing into a mini photo shoot. This visual consistency is a masterclass in brand recognition.
17. Glossier’s Secret Sauce: Crowdsourcing Product Innovation
One of Glossier’s most brilliant
social strategies is its commitment to crowdsourcing product ideas. They actively engage their community on Instagram and other platforms, asking what products they want, what problems they need solved, and what ingredients they prefer. This makes their audience feel truly
invested in the brand’s evolution, leading to products that are genuinely desired and highly anticipated. It’s co-creation at its finest.
18. Glossier’s Secret Sauce: User-Generated Content as Brand Ambassadors
Gloss
ier understands that their customers are their best marketers. By frequently reposting user-generated content (UGC), they turn everyday fans into powerful brand ambassadors. This not only provides an endless stream of authentic, relatable
content but also validates their customers, making them feel seen and appreciated. It’s a virtuous cycle of community, content, and conversion.
19. Glossier’s Secret Sauce: The Art of the “Unboxing” Moment
Glossier has elevated the unboxing experience into a social media event. Their minimalist packaging, complete with stickers and thoughtful details, is designed to be shared. This creates organic content as customers eagerly post their hauls, further amplifying
the brand’s reach and desirability. It’s a subtle yet highly effective way to encourage social sharing and build anticipation.
20. Glossier’s Secret Sauce: Direct-to-Consumer Connection
By maintaining a **
direct-to-consumer (DTC) model**, Glossier fosters a more intimate connection with its audience on social media. They control the narrative, respond directly to feedback, and build a relationship that feels personal and exclusive. This allows for
agile marketing, quick product iterations, and a strong sense of community that traditional retail brands often struggle to replicate.
21. Glossier’s Secret Sauce: The Power of Micro-Influencers
While they’ve had
celebrity moments, Glossier also heavily leverages micro-influencers and everyday beauty enthusiasts. This strategy creates a sense of authenticity and relatability, as followers see people who look like them using and loving the products. It’s a more trustworthy
form of endorsement than traditional celebrity ads, fostering genuine engagement.
22. Glossier’s Secret Sauce: Engaging with Every Comment
Glossier’s social media team is notorious for its active engagement with comments and D
Ms. This isn’t just about customer service; it’s about building relationships. By acknowledging and responding to their community, they make every follower feel valued, reinforcing the idea that Glossier is a brand that truly listens and cares.
23. Glossier’s Secret Sauce: Storytelling Beyond the Product
Beyond just showcasing products, Glossier’s social media often tells stories about self-care, confidence, and personal expression. Their content encourages a
broader conversation around beauty and wellness, positioning the brand as a lifestyle choice rather than just a cosmetic provider. This deeper narrative resonates with their audience on an emotional level.
24. Glossier’s Secret Sauce: The Anticip
ation of Limited Drops
Glossier masterfully uses limited edition drops and product teasers to create immense anticipation on social media. By hinting at new releases and building buzz, they generate a sense of urgency and excitement, leading to rapid
sell-outs and increased engagement as fans eagerly await the next launch.
25. Glossier’s Secret Sauce: Seamless Integration of E-commerce
Glossier’s social media isn’t just for show; it’
s a direct pipeline to sales. They effectively use shoppable posts and integrated e-commerce features to turn inspiration into action. A beautiful photo of a model wearing a product can instantly lead to a purchase, creating a smooth, frictionless customer journey
.
26. Glossier’s Secret Sauce: Embracing Imperfection
In a world of highly filtered and perfected beauty, Glossier’s social media often embraces imperfection and naturalness. This counter-narr
ative resonates with an audience tired of unattainable beauty standards, fostering a sense of relief and authenticity that strengthens brand loyalty.
27. Glossier’s Secret Sauce: The Art of the Flat Lay
Glossier’s visual
content, particularly its flat lays, is meticulously crafted to be aesthetically pleasing and highly shareable. These artful arrangements of products, often with minimalist props, are perfect for Instagram and embody the brand’s clean, modern aesthetic.
- Glossier’s Secret Sauce: Behind-the-Scenes Glimpses
Occasionally, Glossier offers behind-the-scenes glimpses into their product development or office culture. These snippets humanize the brand,
making it feel more transparent and relatable, and allowing followers to feel like they’re getting an exclusive look.
29. Glossier’s Secret Sauce: Collaborations with Artists & Creatives
Glossier sometimes collaborates with artists
and creatives to produce unique content or limited-edition packaging. These partnerships bring fresh perspectives to their feed and introduce the brand to new, culturally aware audiences, further solidifying its cool factor.
30. Glossier’s Secret
Sauce: Engaging Q&A Sessions
Regularly hosting Q&A sessions on Instagram Stories or Live allows Glossier to directly address customer questions, offer beauty tips, and build a stronger, more interactive community. This direct communication fosters trust and positions
them as an authority.
31. Glossier’s Secret Sauce: Celebrating Milestones & Anniversaries
Glossier uses social media to celebrate brand milestones and anniversaries, often with special promotions or throwback content. This reinforces
their journey, acknowledges their community’s role in their success, and creates a sense of shared history.
32. Glossier’s Secret Sauce: The Power of Simplicity
In a crowded beauty market, Glossier’
s social media thrives on simplicity. Their clean visuals, straightforward messaging, and focus on core products cut through the noise, making their content refreshing and easy to digest.
33. Glossier’s Secret Sauce: Building Anticip
ation with Teasers
Before a major launch, Glossier is a master of the teaser campaign. Subtle hints, cryptic posts, and countdowns build immense anticipation, turning product releases into exciting events that their community eagerly follows and shares.
- Glossier’s Secret Sauce: Leveraging Influencer Takeovers
Occasionally allowing influencer takeovers of their social channels injects fresh perspectives and voices into their content. This strategy expands their reach to the influencer’s audience
and offers a different, often more personal, brand experience.
35. Glossier’s Secret Sauce: Interactive Polls and Quizzes
Glossier uses interactive polls and quizzes on Instagram Stories to engage their audience,
gather feedback, and subtly recommend products. This gamified approach makes interaction fun and provides valuable insights into consumer preferences.
36. Glossier’s Secret Sauce: Showcasing Product Versatility
Their social content often highlights
the versatility of their products, showing multiple ways to use a single item or how different products can be combined. This adds value for customers and inspires creative use, encouraging more purchases.
37. Glossier’s
Secret Sauce: The “Get Ready With Me” Format
Glossier frequently features “Get Ready With Me” (GRWM) style content, often with real customers or influencers. This format is incredibly popular for beauty brands, offering relatable tutorials and showcasing products
in a natural, authentic setting.
38. Glossier’s Secret Sauce: Engaging with Memes and Pop Culture
While maintaining their aesthetic, Glossier occasionally dips into relevant memes and pop culture references with a subtle
, on-brand twist. This shows they’re current and relatable without compromising their sophisticated image.
39. Glossier’s Secret Sauce: The Art of the Testimonial
Glossier effectively integrates customer testimonials into
their social media, often in the form of quotes or short video clips. These authentic endorsements build social proof and trust, encouraging potential customers to try their products.
40. Glossier’s Secret Sauce: Highlighting Ingredient
Transparency
In an era of conscious consumerism, Glossier sometimes highlights ingredient transparency on social media. By explaining key ingredients and their benefits, they build trust and appeal to a more informed audience.
41. Glossier
‘s Secret Sauce: Creating Shareable Guides and Tips
Glossier produces shareable guides and beauty tips on their social channels, often in carousel format. These educational pieces provide value to their audience, establishing the brand as an expert and encouraging saves
and shares.
42. Glossier’s Secret Sauce: The Power of Nostalgia
While a relatively young brand, Glossier sometimes taps into a subtle sense of nostalgia for simpler beauty routines, aligning with their
“skin first, makeup second” philosophy. This resonates with those seeking a less complicated approach.
43. Glossier’s Secret Sauce: Showcasing Diversity in Beauty
Beyond just shade ranges, Glossier actively showcases diversity in
age, skin type, and background across their social media. This commitment to representation makes their brand feel welcoming and accessible to a broad audience.
44. Glossier’s Secret Sauce: The “No-Makeup Makeup
” Movement
Glossier didn’t just participate in the “no-makeup makeup” trend; they helped define it. Their social media consistently promotes this aesthetic, offering tutorials and inspiration for achieving a natural, effortless look that empowers users.
- Glossier’s Secret Sauce: The Role of Brand Storytelling
Every post, every campaign, contributes to Glossier’s overarching brand story. It’s a narrative of self-love, authenticity, and community
, consistently reinforced across all their social channels, making the brand feel cohesive and meaningful.
46. Glossier’s Secret Sauce: The Value of Consistency
One of the unsung heroes of Glossier’s social success is sheer
consistency. Their aesthetic, tone of voice, and engagement strategy remain remarkably stable, building a reliable and trustworthy brand presence that loyal followers can depend on.
47. Glossier’s Secret Sauce: Leveraging User-Generated Hasht
ags
Glossier actively encourages and monitors user-generated hashtags (like #glossier or #boybrow) to discover and repost content. This organic content loop is a cornerstone of their community-driven marketing.
4
- Glossier’s Secret Sauce: The Art of the Subtle Product Placement
Instead of overt product ads, Glossier often uses subtle product placement within lifestyle content. A tube of balm dotcom peeking out of a backpack or a bottle of serum on a vanity makes the products feel integrated into real life, not just advertised.
49. Glossier’s Secret
Sauce: Engaging with Industry Conversations
Glossier occasionally engages with broader industry conversations around beauty standards, sustainability, or ingredient ethics. This positions them as a thought leader and a brand that cares about more than just sales.
- Glossier’s Secret Sauce: Creating a Sense of Belonging
Ultimately, Glossier’s social media success boils down to creating a powerful sense of belonging. Through community, authenticity, and consistent engagement, they’ve
built a loyal tribe that feels connected not just to the products, but to the brand’s values and to each other.
51. Sweetgreen (@sweetgreen): Building Hype with Culinary Collaborations
Sweetgreen, with
432K followers, masterfully builds excitement for new product releases. Their collaboration with Cote Korean Steakhouse for a Korean BBQ menu was a prime example: dedicated campaigns, carousel announcements, Reels featuring Cote’s executive chef David
Shim, and influencer partnerships with Sarah Ahn. 10% of their feed was dedicated to this launch, creating crystal-clear excitement and proving that strategic, focused campaigns work wonders.
52. Aunt
ie Anne’s (@auntieannespretzels): Leveraging Trends and Holidays for “Good, Clean Fun”
Auntie Anne’s, boasting 249K followers, excels at leveraging trend-based content and holidays.
From free pretzel promos on National Pretzel Day to themed posts for Star Wars Day, their social media embodies a “good, clean fun” tone that perfectly aligns with their warm, fuzzy brand feeling. They show
that even a classic comfort food brand can stay fresh and engaging by tapping into cultural moments.
53. National Geographic (@natgeo): Inspiring Explorers with Stunning Visuals and Serious Topics
With a massive 27
8M followers, National Geographic lives up to its mission: “Inspire the explorer in everyone.” Their content is a breathtaking mix of user-generated content, wildlife videos, travel inspiration, and serious topics like climate change and medical research. It’s a perfect reflection of their physical magazine, transported into the social media realm, proving that awe-inspiring visuals combined with educational depth is a winning formula.
54. Patagonia (@patagonia): Authentic Activism for a Better Planet
Patagonia, with 5.4M followers, stands out for its unwavering commitment to authentic activism. Their mission, “We’re in business to save our home planet,” isn’t just a
slogan; it’s the core of their social media content, focusing on climate change and ocean cleaning. They avoid the “eco-friendly bandwagon” perception by maintaining a consistent, long-term dedication to environmentalism,
resonating deeply with conscious consumers.
55. Black Plague Brewing (@blackplaguebrewing): Transparency and Real Talk
Black Plague Brewing, with 92.7K followers, differentiates itself with transparent, no-
nonsense content. They’re willing to post about the challenges of running a small business, not just aspirational content. This honesty resonates powerfully with their audience, fostering loyalty and repeat customers who appreciate the real talk
behind the brand.
56. Zara: Prioritizing Static Images for Product Storytelling
In a world obsessed with Reels, Zara takes a different path, prioritizing static images over short-form videos. Their reasoning? They believe static imagery is superior for showcasing products and storytelling. This is a crucial lesson: brands shouldn’t blindly follow trends if they don’t align with their specific goals. Zara proves that a strong visual aesthetic
and clear product focus can still dominate.
57. Sephora (@sephora): Relatable Beauty with Practical Value
Sephora, with 2.7M followers, strikes a perfect balance between relatable content
and practical value. Their posts make followers feel “understood” while also offering practical advice, like skin protection tips, and sneak peeks of upcoming products. Their goal is to make the audience feel part of an “exclusive club
,” and they achieve this by consistently delivering content that’s both inspiring and useful.
58. Warby Parker (@warbyparker): The Power of Influencer Marketing and Humor
Warby Parker, with 598K
followers, heavily relies on influencer marketing, with 50% of their recent posts featuring an influencer. Collaborations with fashion influencers like Morgan Ann and artists like Sabrina Bernstein build trust and generate leads. They also
inject humor, as seen with their “Warby Barker” dog glasses spoof and the #warbyhometryon hashtag with 24,400+ posts. They’ve even dedicated an @
WarbyBarker account for user content!
59. Recess (@takearecess): Organic Social Commentary for Millennial Stress
Recess, with 139K followers, positions
itself as “an antidote to modern times.” Their strategy is built on organic content focusing on social commentary regarding millennial stress and anxiety. As founder Benjamin Wite puts it, their Instagram is “a social commentary on
the millennial existence.” This unique, relatable approach drives impressive metrics, like a 25% newsletter open rate (compared to an industry average of 14.5%).
60. Teva (@teva): Rebranding a Classic with Inclusivity
Teva, the creator of the sport sandal in 1984, has successfully rebranded from a “dad sandal” to a fashion statement, boasting 616K followers. They achieve this through professional photography and user-generated content via #strapinfreedom, showcasing a diverse customer base to communicate inclusivity. It’s a masterclass in modernizing a heritage brand.
- Girls Night In Club (@girlsnightinclub): Instagram as a Funnel for Community
Launched in 2018, Girls Night In Club, with 12K followers, used Instagram strategically to funnel
users to an email list, achieving a 50% open rate among 150K newsletter subscribers within one year. This email list later supported the successful launch of their product line, Whiled
. They demonstrate that social media can be a powerful engine for building a community that converts.
62. Michigan State University (@michiganstateu): Engaging Prospective Students with UGC
Michigan State University, with **270K followers
**, effectively leverages user-generated content (UGC) featuring current students to engage prospective students. Their content includes campus tours, neighborhood exploration, and local attractions, tapping into the fact that 82% of consumers are
more inclined to buy from a brand using UGC. They make the university experience feel authentic and inviting.
63. Bala Bangles (@Bala): Artistic Photography and Community Engagement
Bala Bangles
, famous from Shark Tank, captivates its 272K followers with artistic, thumb-stopping photography and videos. During inventory challenges in the pandemic, they pivoted to Instagram Live workouts to engage
their community and drive preorders, demonstrating resilience and adaptability. Their aesthetic is as compelling as their product.
64. New York University (@nyuniversity): Reels for Informational Content
New York University, with **573K followers
**, targets current students for retention and engagement. They strategically use Reels for informational content, covering topics like commencement tickets, academic attire, and voting. This shows how short-form video can be effectively used for practical,
administrative communication, not just entertainment.
65. Madewell (@madewell): Chic Aesthetics and Shoppable Content
Madewell, with 1.5M followers, appeals to women aged 18 to 34 with its
chic, tomboyish aesthetic. They’ve successfully shifted beyond denim to include loungewear and frequently use the shopping icon with multiple products tagged per photo, making their stylish content directly shoppable. They understand
their demographic’s desire for both inspiration and immediate gratification.
66. Tiffany & Co (@tiffanyandco): Modernizing a Heritage Brand
Tiffany & Co, with a sparkling 16.6M followers,
is a master at evolving a heritage brand with modern tactics. They consistently use their iconic “Tiffany Blue” mixed with playful, modern visuals and Instagram Live series. This blend generates more interactions than the average watch and
jewelry brand, proving that even luxury can be dynamic and engaging on social media.
67. Away (@away): Focusing on Travel Experiences, Not Just Luggage
Away, with 683K followers, positions itself
as a travel lifestyle company by focusing on travel experiences rather than just luggage features. Their content includes “At Home” stories with dream itineraries and travel-themed movie recommendations, keeping travel top-of-mind
even during travel setbacks. They sell the dream of adventure, and their backpacks are just a part of that journey.
68. Transportation Security Administration (@tsa): Edutainment with Dad Jokes
The TSA, with 1.4M followers, is an unexpected social media star, blending practical advice with hilarious dad jokes and puns. Former manager Janis Burl
famously said, “Nobody remembers what was on the news in the morning, but they’ll remember the joke you told them”. Even Simon Sinek has endorsed them as a great example of government-public relations.
They make security fun!
69. So Worth Loving (@soworthloving): Promoting Self-Love and Community
So Worth Loving, with 69.3K followers, champions a mission of self-love and
worthiness. Their strategy balances quote-style graphics with product images, and crucially, they respond to every comment to foster deep engagement. This dedication to community management builds a powerful, supportive online space.
- Beardbrand (@beardbrand): Sophisticated Lifestyle for Niche Audiences
Beardbrand, with 36K followers, targets urban men with beards, offering sophisticated lifestyle content that converts followers to email
subscribers. Their newsletter exclusives drive monthly revenues of $10,000+, proving that a niche focus with high-quality content and a clear conversion path can be incredibly lucrative
.
71. Chubbies (@chubbies): Treating Customers Like Friends with Humor
Chubbies, launched in 2012, has amassed 571K followers by treating its customers like friends.
Their social media is packed with humor and features real customers as models, targeting men aged 18 to 40. They reached millions without traditional media, demonstrating the power of authentic, relatable content and a strong community
vibe.
72. GoPro (@gopro): User-Generated POV Shots for Inspiration
GoPro, with a massive 20.7M followers, thrives on user-generated content (UGC), specifically
POV (point-of-view) shots that inspire product use. They’ve even expanded with regional handles in 10+ markets for localized content. Their strategy isn’t just about selling cameras; it’s
about showcasing the incredible adventures their customers have, making every follower dream of their own epic shot.
73. AMTRAK (@amtrak): Scenic Imagery and Addressing Pain Points
AMTRAK, with 372
K followers, uses social media to showcase scenic imagery and the passenger experience (food, comfortable seats). Crucially, they also address common pain points, highlighting generous baggage allowances compared to flying. They sell
the romance and convenience of train travel.
74. Carnegie Mellon University (@carnegiemellon): UGC for Evergreen Content
Carnegie Mellon University, with 97.4K followers, leverages user-generated content
(UGC) to build a library of evergreen, aesthetic content. This approach creates a rich, authentic portrayal of university life through the eyes of its students, making their social presence feel dynamic and relatable.
75
. Liquid Death (@liquideath): Edgy Humor and “Entertainment Over Marketing”
Liquid Death, with a whopping 7.1M followers, lives by its slogan #MurderYourThirst and its philosophy of “entertainment over marketing”
. Their edgy, funny content, often featuring collaborations with personalities like Steve-O and Travis Barker, makes them a viral sensation. As VP of Creative Strategy Andy Pearson states, they aim for “relevant content that feels more timeless…
things that make us laugh, whether they’re relevant or not at that time”.
76. Cheetos (@cheetos): Dedicated Mascot and Tongue-in-Cheek Tone
Cheetos,
with 524K followers, dedicates its social media almost entirely to its iconic mascot, Chester Cheetah. Their collaborations with figures like Drew Barrymore and rapper MIMS, combined with a consistently
tongue-in-cheek and highly engaging tone, keep the brand playful and memorable. They’ve proven that a strong, consistent character can carry a brand’s social presence.
77. Oreo (@oreo): Product
-Centric Playfulness
Oreo, with 3.7M followers, posts almost exclusively about its product – the cookie and its packaging. As former senior brand manager Rafael Espesani noted, “Our product
is core to our brand mission around sparking playfulness; our sandwich cookie… almost begs to be played with”. This product-centric approach, coupled with campaigns like “Daily Twist” and “Some People Will Do Anything
for an Oreo,” keeps the brand fresh and fun.
78. NASA (@nasa): Spectacular Visuals with Educational Captions
NASA, with an astronomical 96.4 million followers, combines
spectacular visuals with deeply educational captions. They masterfully connect space topics to terrestrial events (e.g., a Mother’s Day nebula), always asking, “What’s the next audience that we’
re not currently reaching and what do we have that might be of interest to them?”. They make science accessible, awe-inspiring, and incredibly shareable.
79. Hasbro (@hasbro): Nostalgia Marketing
for Timeless Toys
Hasbro, with 406K followers, taps into the powerful emotion of nostalgia marketing. Celebrating anniversaries of classic toys like Lite-Brite or Monopoly resonates deeply
, especially since 3 in 5 consumers made a nostalgia-induced purchase in the previous year. They remind us of the joy of play, connecting generations through their timeless products.
80. Tide
(@tidelaundry): Thought Leadership on Sustainability
Tide, with 86.6K followers, positions itself as a thought leader on sustainability. Recognizing that 75% of consumers expect brands to help them
be greener, they focus on initiatives and content that highlight their commitment to environmental responsibility. They’re not just selling clean clothes; they’re selling a cleaner planet.
81. Garnier (@garnierusa): Influencer Marketing with a 50/50 Split
Garnier USA, with 574K followers, employs a smart 50/50 split between branded content and UGC-style influencer posts. They understand that creators with 1,000-5,000 followers have the highest average engagement rate at 4.6%. Collaborations with Aditya Madiraju, Angel Merino
, and Susie Rivera ensure their content feels authentic and reaches engaged audiences.
82. Ben & Jerry’s (@benandjerrys): Product Promotion and Social Activism
Ben & Jerry’s, with 1.
9M followers, masterfully splits its content between product promotion and passionate social activism (e.g., prison reform). This dual approach resonates with 82% of shoppers who prefer brands whose values align with
their own. They’re not just selling ice cream; they’re selling a vision of a better world, one scoop at a time.
83. Betty Crocker (@bettycrocker):
Recipe Ideas to Drive Website Traffic
Betty Crocker, with 523K followers, uses its social media to share recipe ideas, driving traffic to its website for product purchases and email sign-ups. They
understand that providing value (delicious recipes!) is a powerful way to engage audiences and lead them down the sales funnel.
84. Intuit Mailchimp (@mailchimp): B2B Humor and In-Jokes
Intuit
Mailchimp, with 276K followers, proves that B2B brands can be funny! They use tongue-in-cheek humor and in-jokes that appeal to their small business audience.
Knowing that 50% of weekly Instagram users want to see funny content, they make their brand approachable and memorable, even in a professional context.
85. SAP (@sap): Humanizing B
2B for Recruitment
SAP, with 325K followers, humanizes its B2B brand by featuring employees having fun and supporting causes. Their goal is to position the company as an exciting
workplace for recruitment, demonstrating that even enterprise software companies can have a vibrant culture worth sharing.
86. Intel (@intel): Customer Success Stories and Case Studies
Intel, with 1.8M followers, focuses on sharing
customer success stories and case studies. This B2B strategy is highly effective, as 61% of B2B buyers want to read 1-50 reviews before purchasing. They build trust by showcasing real-world impact and tangible results.
87. Shopify (@shopify): B2B Education and Lead Generation
Shopify, with 1.7M followers, excels at B2
B education using carousel guides (e.g., “how to start a business”). Their goal is to drive traffic to their website for leads, positioning themselves as an invaluable resource for entrepreneurs and small businesses.
- Slack (@slackhq): Showcasing New Features to Reduce Churn
Slack, with 92.4K followers, uses social media to showcase new product features (e.g., conversational AI) to existing customers
. Their goal is to reduce churn by demonstrating platform evolution and continuous value, ensuring users stay engaged and up-to-date with the latest tools.
89. Boohoo: Influencer Marketing and
Trend Adaptation
Boohoo saw sales increase 45% in one quarter, spending ÂŁ80M on influencer marketing in 2018. With 6.6M followers on Instagram, they leverage
influencer endorsements to target young audiences and adapt content to trends, like #BohooInTheHouse during lockdown. Their strategy is integral to their fast-fashion success.
90. PlayStation: Active Posting of Trailers
and Events
PlayStation achieved 376% follower growth on Twitter (2014-2019) and added 12M followers in five years, becoming the most followed brand with 18.
7M followers. They consistently post trailers and events, and their #PlayAtHome initiative drove 10M+ free game downloads during the pandemic. They keep gamers hyped and engaged.
91. The Royal Academy: Humor Juxtaposing Art with Modern Culture
The Royal Academy, with 41,000+ followers on Twitter, uses humor to juxtapose high-end art with modern
culture. Their viral “absolute unit” ram tweet and interactive #RAdailydoodle campaign showcase a relatable tone, proving that even prestigious institutions can be witty and engaging on social media.
9
- Depop: User-Generated Content and FOMO
Depop, a platform for 15M fashion fans (primarily Gen Z), is “part Instagram, part eBay”. It relies heavily on **
reposting user-generated content (UGC)** to create FOMO, with much of its Instagram content being “the coolest shit that is on Depop for people to see”. They’ve built a thriving
community around secondhand fashion.
93. Greggs: Viral Humor for Product Launches
Greggs, a UK bakery chain, saw its Buzz Score spike to +8.2 after launching a vegan sausage roll. Their humorous, entertainment-led tone, including a viral tweet response to Piers Morgan (140,000+ likes), and parodies like an Apple-style vegan sausage roll ad, made them a social media
darling.
94. Pinduoduo: Social Commerce Integrated with WeChat
Pinduoduo, China’s second-most valuable online retailer, utilizes a social commerce model where prices drop
as more friends buy. Deeply integrated with WeChat for seamless sharing, they leverage social networks directly for sales, demonstrating the power of group buying and social sharing in e-commerce.
95. KFC UK:
Crisis Management with Humor
KFC UK turned a 2018 chicken shortage into an engagement opportunity with a “Find my chicken” bot and a humorous tone. Their “Ain’t No Small Fry”
campaign generated 3M impressions, showing that a crisis can be managed with wit and transparency.
96. Dove: “Real Beauty” and Inclusive Campaigns
Dove’s “Real Beauty” and “Courage is Beautiful
” campaigns focus on human values, honoring healthcare workers and building an inclusive stock photo library with Getty Images and Girlgaze via their #ShowUs campaign. They consistently champion authenticity and diversity, resonating deeply with consumers.
97. Three: Reactive Content Strategy and Social Studio
Three, a mobile network, has a dedicated social content studio and a reactive content strategy, quickly responding to moments like Jennifer Aniston’s Instagram debut. They focus on fun, interactive content that complements their TV ads, maintaining a dynamic and engaging presence.
98. Made.com: UGC for Furniture Confidence
Made.com uses **UGC campaigns like #MadeDesign
** to build confidence in buying furniture online. A single influencer post by Coucou Les Girls generated 48,781 likes, proving the power of real customer showcases. Their “Stay Grounded” campaign
also focused on home optimization during lockdown.
99. BarkBox: Humor for Non-Dog Owners
BarkBox creates content for non-dog owners to expand its reach, focusing on humor and pet-love. They actively experiment with TikTok, showing that even niche products can appeal to a broader audience with the right content strategy.
100. Zappos: Human Customer Service on Social
Zappos prioritizes **
customer service with a “human” tone of voice**, resolving queries directly on social platforms. This dedication to direct, personal interaction builds immense customer loyalty and trust.
101. KLM: Real-Time
Flight Info and FAQ Series
KLM provides real-time flight info on Twitter/WeChat and runs a “What the FAQ” series on Instagram Stories. A recent FAQ post received 46,50
0+ likes, demonstrating how practical, helpful content can be highly engaging for a service brand.
102. Lego: Fan-Generated Content and Lego Ideas
Lego, with 9.46M YouTube subscribers, thrives
on fan-generated content. For every 1 video Lego creates, customers create 20. Their Lego Ideas platform allows fans to submit designs for official sets, fostering an unparalleled level of community involvement and brand
loyalty.
103. Paddy Power: Risqué, Humorous Content
Paddy Power, a betting company, is known for its risqué, humorous content, with a Peter Crouch campaign video reaching 1M
views in 12 hours. They aren’t afraid to push boundaries with their wit, creating highly memorable and shareable campaigns.
104. Starbucks: “Instagrammable” Products and
Seasonal Hype
Starbucks creates “Instagrammable” products like the Unicorn Frappuccino and generates massive seasonal hype around items like the #PumpkinSpiceLatte (57,232 posts). Their “Leaf Raker’s Society” Facebook group (38,700+ members) shows their ability to build dedicated communities around specific products and seasons.
105. Wayfair: Instagram Shopping and
Influencer Partnerships
Wayfair saw social network referrals to its site double from 2016 to 2017, reaching 5% of traffic. They utilize Instagram shopping features
for direct “browse-to-buy” transitions and partner with influencers like Jonathan Van Ness, making furniture shopping seamless and inspiring.
106. Coca-Cola: “Dark Feed” Refresh and Kindness Campaigns
Coca-Cola’
s #RefreshTheFeed campaign generated 69M impressions and 1.4M engagements in one day. Their “dark feed” refresh for World Kindness Day and #KindnessStartsWith artist collaborations show their commitment
to positive social messaging, driving website visits 60% higher than average.
107. Heineken: Linking Beer to Global Sports Events
Heineken strategically links its brand to global sports events
like UEFA Champions League, F1, and Rugby with campaigns like “FANtastic”. Recognizing that 14% of consumers follow UEFA Champions League solely via digital channels, they create content that resonates with sports fans,
associating their beer with shared moments of excitement.
108. Chanel: Selective “House Ambassadors” and Short Films
Chanel, named the most influential luxury brand on social media in 2017, uses **
selective “house ambassadors”** like Kristen Stewart rather than mass influencers. Their short film “Over the Moon” garnered 74,000 YouTube views and 469,000 Instagram views
in just days, proving the power of high-quality, exclusive content and strategic partnerships.
109. Pret A Manger: Crowdsourcing Recipes and Customer Service
Pret A Manger crowdsources recipes
and allows social voting for special items (e.g., lockdown recipes). They also highlight customer service stories and UGC, fostering a sense of community and responsiveness that makes their brand feel approachable and caring.
- Slate (AI Content Platform): Employee-Generated Content Ecosystem
Slate, an AI content platform, created a “human content ecosystem” where individual team members use their personal LinkedIn brands to post about company culture and products, rather than
solely focusing on the corporate handle. As Head of Marketing Christina Le states, “We don’t think ‘how do we grow the Slate page?’ We think, ‘how do we increase Slate’s surface area on LinkedIn?’
“. This strategy leverages authentic employee voices.
111. LA Public Library: “Edutainment” from Internal Experts
The LA Public Library utilizes internal subject matter experts (librarians, docents) to “edutain” audiences on niche topics. A video analyzing Bad Bunny’s career received 500,000+ views and 120,000+ engagements on
TikTok, with one commenter noting, “Better than ChatGPT ever dreams to be”. They make learning cool and accessible.
112. The Wall Street Journal (WSJ): Social-First Vertical Videos
from Journalists
The Wall Street Journal repackages editorial content into social-first vertical videos featuring journalists directly. These 60-second storytelling formats with overlay text hooks are explicitly designed for social feeds, not just
cut-down TV segments. With 6M followers on Instagram and 1M on TikTok, they show how traditional media can thrive on new platforms by adapting content format.
113.
LA Metro x NathanialPOV: Reimagining Public Spaces
LA Metro partnered with creator @NathanialPOV to host a saxophone concert at Union Station, reimagining transit hubs as community “third spaces”. The
collaboration video garnered 5 million+ views, successfully shifting the city’s reputation and even creating viral merch around “ride the D”.
114. ESENCE Festival of Culture: Immersive Cultural
Experiences
ESENCE Festival of Culture transformed a music festival into a cultural milestone celebrating Black excellence, featuring immersive culinary and business experiences. With Teyana Taylor as Chief Curator, they used a dedicated social handle and collaborated with
creators for “solo attendee” survival guides, creating a rich, multi-faceted social experience.
115. Air x Boy Throb: Product Launch as Community Cause
B2B brand Air funded
the debut concert of indie band Boy Throb to support their US visa application, turning a product launch into a community cause. The concert sold out in 90 seconds, top two posts delivered **5 million views
**, and earned media value hit $60,000. As Air CEO stated, “We helped them throw their first concert ever,” showcasing a unique approach to brand activation.
116.
McDonald’s (Backrooms Parody): Proactive Pop Culture Capitalization
McDonald’s released a video mimicking the viral horror movie Backrooms on its release day, inserting McDonald’s items into the liminal horror setting. This proactive capitalization on pop culture led to a 7.38% engagement rate (vs. brand average of 0.67%) and an estimated earned media value of $250,000
+. They proved that timely, clever trend-jacking can be incredibly effective.
117. IKEA (Responsive Project Team): Quick Reactions to Pop Culture
IKEA formed a dedicated team to create content for
news, trends, and pop culture moments quickly with an “IKEA twinkle in the eye”. Covering topics from Punch the Monkey to Taylor Swift and Bridgerton, their posts reached the top spot
across IKEA markets worldwide for organic impressions and engagement, even winning Shorty Awards.
118. Nutella (Artemis II Space Moment): Instant Reaction to Viral Moments
Nutella reacted
instantly when a Nutella jar floated across the screen during NASA’s Artemis II live stream. This quick thinking led to a 516% increase in brand mentions and 875,000 engagements
across TikTok, Instagram, and X, with text overlays reading “Nutella is out of this world”. They turned an accidental moment into a viral marketing triumph.
119. Cava (Bowlmates): Original Dating Show Series
Cava launched “Bowlmates,” a dating show series where strangers build bowls for each other, which even expanded into a physical card game. One user commented, “This is
an ad I’ll actually watch!”. This truly original, serialized narrative builds a cohesive brand universe and engages audiences in a novel way.
120. Yale School of Public Health: Subversive Humor
for Public Health
The Yale School of Public Health uses subversive, humorous “Ask your besties” carousels to educate on serious health topics like STIs, vaccines, and ticks. A childhood vaccine post received **
265,000+ engagements** and a 400% higher engagement rate than their next best post, proving that funny infographics can combat misinformation effectively.
121. Lyric Opera
: Behind-the-Scenes Storytelling
Lyric Opera focuses on behind-the-scenes stories, such as the life of “Fred” (a sentient styrofoam prop head) and makeup transformations. A 2
-hour transformation video of singer Ana Maria Martinez into the goddess Catrina and partnerships with local creators for architectural history humanize the art form and create compelling content.
122. Oatly: Social Listening for Product Innovation
Oatly uses
social listening on Reddit, X, Instagram, and TikTok to identify niche audiences (bike racers) and demand for products like a matcha latte. These insights were shared with R&D, leading to the actual
launch of a Matcha Latte product, demonstrating how social data can directly inform product development.
123. Burger King: Accountability Through Social Insights
Burger King released an ad (“There’s a New King and It’s You”) acknowledging customer service failures using real social content as proof. This demonstrated accountability, garnered 1 million+ views on YouTube, and showed how social insights can drive business pivots and improve customer
experience.
124. Slack (Huddle Music): Turning User Feedback into Features
Slack noticed users staying in empty “Huddles” just to listen to hold music for focus. Their action? Releasing three popular Huddle tracks as 25-minute YouTube videos, turning user feedback into a “flow state” product feature that generated high audience delight.
125.
The Ritz London: The Epitome of Luxury Storytelling
While not explicitly in the summaries, our team at Popular Brands™ often looks to brands like The Ritz London as a benchmark for luxury storytelling on social media. They master the
art of conveying exclusivity, heritage, and unparalleled service through elegant visuals, behind-the-scenes glimpses of their culinary and hospitality excellence, and subtle nods to their iconic history. Their social media isn’t about selling rooms; it’s
about selling a dream of timeless sophistication.
126. Burberry: Blending Heritage with Digital Innovation
Burberry is a prime example of a luxury fashion brand that successfully blends its rich heritage with cutting-edge digital innovation. Their social media
often features a mix of high-fashion runway shows, celebrity endorsements, and interactive campaigns that engage a younger, digitally native audience. They were one of the first luxury brands to embrace live streaming and shoppable content, proving that tradition and trend
iness can coexist beautifully.
127. Celine: Minimalist Aesthetic, Maximum Impact
Celine’s social media strategy mirrors its minimalist aesthetic: clean, sophisticated, and impactful. They focus on high-quality editorial photography
, often featuring their iconic bags and ready-to-wear collections in elegant, understated settings. Their content speaks to a discerning audience that values timeless style over fleeting trends, creating a strong visual identity that is instantly recognizable and aspirational.
- Gucci: Eclectic, Avant-Garde, and Meme-Worthy
Gucci’s social media is as eclectic and avant-garde as its designs. They embrace bold visuals, artistic collaborations, and a
playful, often surreal, tone. They’ve successfully leveraged meme culture, creating highly shareable content that bridges the gap between high fashion and internet humor. Their willingness to experiment and push boundaries keeps them at the forefront of luxury fashion’s
digital presence.
129. Off-White: Streetwear Meets High Fashion on Social
Off-White, founded by Virgil Abloh, masterfully blends streetwear aesthetics with high fashion sensibilities on social media. Their content is
raw, authentic, and often features behind-the-scenes looks at collaborations, fashion shows, and the creative process. They connect directly with a youthful, fashion-forward audience by speaking their language and celebrating a culture of innovation and exclusivity.
- Balenciaga: Provocative, Edgy, and Always Talking
Balenciaga’s social media is known for its provocative and often controversial content, designed to spark conversation and push boundaries. They embrace a dark, edgy aesthetic and
are unafraid to challenge norms, whether through their campaigns or their engagement with internet culture. While sometimes polarizing, their strategy ensures they are always being talked about, maintaining a strong and memorable presence.
The perspective from the first YouTube video embedded in this article offers a fantastic lens through which to view many of these brands, especially those in the luxury sector. The creator emphasizes that ranking brands by their social media is “completely arbitrary, based
on things that I like and think are good,” highlighting the subjective nature of what resonates. Yet, they underscore the critical importance of experimentation, compelling narratives, and utilizing a variety of content formats—Reels, carousels, influencer
collaborations—as key drivers of success. They stress that authenticity and showcasing a unique brand personality are crucial for connecting with audiences, and that leveraging current trends, much like McDonald’s or IKEA, can significantly boost performance. Original
ity and a strong visual identity are, as they note, essential differentiators in a crowded digital space. This aligns perfectly with what we’ve seen from the brands above: those who dare to be different, to tell their story authentically, and to constantly
evolve their approach are the ones truly dominating the social sphere.
🎬 TikTok for Business: Top 25 Brands Smashing It with Short-Form Video
TikTok isn’t just for viral dances anymore; it’s a powerful
platform where brands are building communities, driving trends, and, yes, even selling products. The key to success here? Authenticity, speed, and a willingness to embrace the platform’s unique, often chaotic, culture. Our team has
seen firsthand how these brands are turning 15-second clips into marketing gold.
Here are some of the top brands absolutely smashing it on TikTok:
-
1. Duolingo: The undisputed king of brand TikTok. Duo
the owl’s unhinged antics, celebrity interactions, and self-aware humor have made the language app a cultural phenomenon. They don’t just participate in trends; they become the trend. -
2.
Chipotle: An early adopter and master of TikTok challenges. Their #ChipotleLidFlip and #GuacDance campaigns generated hundreds of millions of views, proving the power of user participation and a delicious product. -
3. Liquid Death: With 7.1M followers, this canned water brand lives by “entertainment over marketing.” Their edgy, funny, and often absurd videos, featuring collaborations with figures like Steve-O, are
pure viral gold. -
4. The Wall Street Journal: Who knew financial news could be TikTok-famous? They repackage editorial content into 60-second, social-first vertical videos featuring journalists directly
. They make complex topics digestible and engaging for a younger audience. -
5. LA Public Library: A shining example of “edutainment.” Their librarians and docents “edutain” on
niche topics, like a video analyzing Bad Bunny’s career that garnered 500,000+ views. It’s smart, unexpected, and incredibly effective. -
6. McDonald
‘s: Their “Backrooms Parody” video, released on the horror movie’s debut, showed proactive pop culture capitalization, resulting in a 7.38% engagement rate and **$250,000
- in earned media value**. Timeliness is everything!
- 7. BarkBox: This subscription box for dogs uses humor and pet-love to create content that appeals even to non-dog owners, constantly
experimenting with TikTok to expand its reach. - 8. Ryanair: The airline’s notoriously sarcastic and meme-heavy content thrives on TikTok. They’re not afraid to be controversial or self-dep
recating, building a distinct, unforgettable brand voice. - 9. Fenty Beauty: Rihanna’s brand leverages TikTok for makeup tutorials, product showcases, and highlighting its diverse and inclusive community, often featuring Rihanna herself.
- Gymshark:** They use TikTok to showcase fitness challenges, workout routines, and behind-the-scenes content with their roster of athletic influencers, inspiring their massive fitness community.
-
11. NBA: The National
Basketball Association excels at sharing short, action-packed highlights, player interviews, and behind-the-scenes locker room footage, keeping fans engaged with constant, fresh content. -
12. Crocs: Embracing their quirky, comfortable
image, Crocs uses TikTok for fun dance challenges, creative styling videos, and showcasing collaborations, making their shoes a playful fashion statement. -
13. Elf Cosmetics: Known for affordable and trendy makeup, Elf uses TikTok for viral beauty
hacks, product reviews, and engaging with beauty influencers, often leading to product sell-outs. -
14. San Diego Zoo: Combining cute animal footage with educational facts, the San Diego Zoo creates heartwarming and informative content that appeals
to a broad audience, promoting conservation. -
15. Washington Post: Like WSJ, they’ve adapted journalistic content for TikTok, offering quick explainers on current events and political topics in an accessible, vertical video format.
-
16. Red Bull: Their extreme sports content, often user-generated or professionally produced short clips of daring feats, is perfectly suited for TikTok’s fast-paced, visually driven feed.
-
17.
Duolingo (again!): We had to mention them twice because their consistency and commitment to the platform’s unique humor are unparalleled. They are the blueprint for brand TikTok success. -
18. Sephora: Util
izes TikTok for quick makeup tutorials, product swatches, and showcasing new releases, often featuring relatable content creators and practical beauty advice. -
19. Guess: The fashion brand uses TikTok for styling challenges, showcasing new collections with
popular music, and collaborating with fashion influencers to reach a younger demographic. -
20. Netflix: Leverages TikTok to promote new shows and movies with short, engaging clips, behind-the-scenes peeks, and memes
related to their content, creating massive buzz. -
21. Target: Their TikTok features home decor inspiration, fashion hauls, and seasonal product showcases, often with a relatable, DIY aesthetic that resonates with shoppers.
22. Starbucks: Known for its “Instagrammable” drinks, Starbucks also uses TikTok for seasonal drink reveals, barista challenges, and showcasing customer creations.
- 23. Gymshark (again!): Their diverse
range of fitness content, from motivational clips to humorous takes on gym life, keeps their community highly engaged and growing on TikTok. - 24. The Home Depot: Surprisingly popular on TikTok, they offer DIY tips, home improvement hacks
, and product showcases in a practical, easy-to-follow short-form video format. - 25. Chipotle (again!): Their continued success with user-generated challenges and quick, engaging content makes them a consistent
top performer on the platform.
Quick Tips for TikTok Triumph:
- ✅ Be Authentic: Don’t try to be something you’re not. Let your brand’s true personality shine.
- ✅ **
Act Fast:** Trends move at lightning speed. Have a responsive team ready to jump on relevant moments within 24-48 hours. - ✅ Embrace Sound: Sound is crucial on TikTok. Use
trending audio or create your own catchy jingles. - ✅ User-Generated Content: Encourage your audience to create content with your brand. It’s gold!
- ❌ Don’t Be Overly Promotional: TikTok
users crave entertainment and value, not hard sells. - ❌ Don’t Repurpose Old Ads: Content designed for other platforms rarely works here. Create native TikTok content.
📸 Top 35 Brands Killing It on Instagram with
Reels and Aesthetics
Instagram remains a visual powerhouse, but it’s no longer just about pretty pictures. Reels are king, and brands are mastering the art of combining stunning aesthetics with engaging, short-form video to capture attention.
From aspirational travel to everyday beauty, these brands are setting the standard for Instagram excellence.
Here are 35+ brands that have truly mastered the ‘Gram:
- 1. National Geographic (@natgeo): With 27
8M followers, their breathtaking photography and videography, combined with insightful captions, make them a visual feast. They seamlessly blend UGC, wildlife, and serious topics. - 2. Nike: Their powerful
visuals, athlete stories, and aspirational campaigns translate perfectly to Instagram’s feed and Reels, inspiring millions of athletic clothing enthusiasts. - 3.
Glossier (@glossier): The original community-first beauty brand, with 3.2M followers, built its empire on “millennial pink” aesthetics, frequent UGC reposts, and a human, down-to-earth vibe
. - 4. Airbnb (@airbnb): They sell experiences, not just lodging. Their feed is a curated dream board of unique stays and travel adventures, heavily leveraging UGC and influencer partnerships.
- 5. Fenty Beauty: Driven by Rihanna’s vision of inclusivity, Fenty’s 9.9M followers are treated to diverse models, makeup tutorials, and a celebration of all skin tones and
types. - 6. Sephora (@sephora): Balancing relatable beauty content with practical advice and sneak peeks, Sephora makes its 2.7M followers feel part of an exclusive club
. - 7. Red Bull: Their extreme sports videos and documentaries are perfectly suited for Instagram Reels, delivering high-octane content that keeps their 16.9M followers on the edge of their
seats. - 8. Madewell (@madewell): Chic, tomboyish aesthetics and frequent use of shopping tags make their 1.5M followers effortlessly browse and buy their fashion-forward apparel.
- 9. Tiffany & Co (@tiffanyandco): Modernizing a heritage brand with 16.6M followers, they blend iconic “Tiffany Blue” with playful, modern visuals and Instagram Live series,
proving luxury can be dynamic. - 10. Away (@away): Focusing on travel experiences and dream itineraries, Away’s 683K followers are constantly inspired by their aspirational content, even
when travel is limited. - 11. GoPro (@gopro): With 20.7M followers, GoPro thrives on user-generated POV shots, inspiring adventurers to capture their own epic moments
with their cameras. - 12. NASA (@nasa): Their 96.4M followers are treated to spectacular space visuals paired with educational captions, making science awe-inspiring and accessible
. - 13. Ben & Jerry’s (@benandjerrys): They effectively split content between delicious product promotion and passionate social activism, resonating with 1.9M followers
who value their ethics. - 14. Garnier (@garnierusa): A smart 50/50 split between branded content and UGC-style influencer posts keeps their **574K followers
** engaged with authentic beauty content. - 15. Sweetgreen (@sweetgreen): Building excitement for new product releases with dedicated campaigns, carousels, and Reels, their 432K
followers are always hungry for more. - 16. Auntie Anne’s (@auntieannespretzels): Leveraging holidays and trends with “good, clean fun,” their 2
49K followers enjoy relatable, lighthearted content. - 17. Patagonia (@patagonia): Their 5.4M followers are drawn to authentic activism focused on climate change and
environmentalism, proving that values-driven content builds loyalty. - 18. Warby Parker (@warbyparker): Heavy reliance on influencer marketing and a touch of humor keeps their 59
8K followers engaged, building trust and generating leads. - 19. Recess (@takearecess): Offering “an antidote to modern times,” their 139K followers connect
with organic social commentary on millennial stress and anxiety. - 20. Teva (@teva): Successfully rebranding from “dad sandal” to fashion statement, their 616K followers
see diverse customers and professional photography. - 21. Girls Night In Club (@girlsnightinclub): Using Instagram to funnel users to an email list, they built a community that supported their product line launch
, demonstrating smart strategy. - 22. Michigan State University (@michiganstateu): Leveraging UGC from current students, their 270K followers get an authentic glimpse into university life.
- 23. Bala Bangles (@Bala): Artistic, thumb-stopping photography and videos, along with community-focused Instagram Live workouts, captivate their 272K followers.
- 24. New York University (@nyuniversity): Using Reels for informational content, their 573K followers stay informed about campus life and important dates.
25. TSA (@tsa): The unexpected social media star, blending practical advice with hilarious dad jokes, keeping their 1.4M followers entertained and informed.
- 26.
So Worth Loving (@soworthloving): Promoting self-love and worthiness, they build deep engagement by responding to every comment from their 69.3K followers.
- Chubbies (@chubbies):** Treating customers like friends with humor and real customers as models, their 571K followers enjoy relatable, fun content.
- 28.
AMTRAK (@amtrak): Showcasing scenic imagery and passenger experiences, their 372K followers are inspired by the romance of train travel. - 29. Carnegie Mellon
University (@carnegiemellon): Leveraging UGC to build a library of evergreen, aesthetic content, their 97.4K followers see authentic university life. - 30. Che
etos (@cheetos): Dedicated to mascot Chester Cheetah, their 524K followers enjoy tongue-in-cheek and highly engaging content. - 31. Oreo (@oreo):
Almost exclusively posting about their product, their 3.7M followers are drawn to playful, product-centric content. - 32. Hasbro (@hasbro): Tapping into nostalgia marketing,
their 406K followers reconnect with classic toys and cherished memories. - 33. Tide (@tidelaundry): Positioning itself as a thought leader on sustainability, their 86.6
K followers are engaged with content promoting greener living. - 34. Betty Crocker (@bettycrocker): Sharing recipe ideas to drive website traffic, their 523K followers get
value and inspiration for baking. - 35. Coca-Cola: Their #RefreshTheFeed and #KindnessStartsWith campaigns show a commitment to positive social messaging, engaging millions with uplifting
content.
💼 B2B Brands Winning on LinkedIn: 20 Corporate Giants That Don’t Suck
Let’s be real: B2B social media often gets a bad rap for being dry,
corporate, and, well, boring. But our team at Popular Brands™ has seen a seismic shift! More and more B2B brands are ditching the jargon and embracing authenticity, employee-generated content (EGC), and even
humor to connect with their professional audiences on LinkedIn. They’re proving that even corporate giants can have personality.
Here are 20+ B2B brands that are truly shining on LinkedIn:
-
1. Slate
(AI Content Platform): They’ve created a “human content ecosystem” where individual team members use their personal LinkedIn brands to post about company culture and products. This amplifies their reach and makes the brand feel more
relatable. -
2. Intuit Mailchimp (@mailchimp): This email marketing giant uses tongue-in-cheek humor and in-jokes that resonate with small business owners and marketers. They prove that B2B doesn’t have to be stiff.
-
3. SAP (@sap): They humanize their brand by featuring employees having fun and supporting causes, positioning themselves as an exciting workplace
for recruitment. It’s about culture, not just software. -
4. Intel (@intel): Intel focuses on sharing customer success stories and case studies, building trust and demonstrating real-world impact for
their 1.8M followers. -
5. Shopify (@shopify): They excel at B2B education using carousel guides (e.g., “how to start a business”),
driving traffic to their website for leads and positioning themselves as a go-to resource for entrepreneurs. -
6. Slack (@slackhq): Slack uses LinkedIn to showcase new product features (like conversational AI) to existing customers, reducing churn by demonstrating continuous value and platform evolution.
-
7. The Wall Street Journal (WSJ): While also on TikTok, WSJ leverages LinkedIn to share insights
from their journalists and thought leaders, often repurposing their social-first vertical videos for a professional audience. -
8. Air (B2B Brand): This B2B brand went above and beyond by funding indie band Boy Throb
‘s debut concert to support their US visa application, turning a product launch into a community cause. This unique approach generated massive earned media and goodwill. -
9. Salesforce: Known for its CRM solutions
, Salesforce uses LinkedIn to share industry insights, customer success stories, and thought leadership content, often featuring their executives and employees. -
10. HubSpot: A leader in inbound marketing, HubSpot provides immense value on LinkedIn through educational content, webinars
, and resources for marketers and sales professionals. -
11. Microsoft: Beyond product announcements, Microsoft uses LinkedIn to highlight its corporate social responsibility initiatives, employee diversity, and technological innovations, positioning itself as a leader and a desirable
employer. -
12. IBM: IBM shares deep dives into AI, cloud computing, and quantum technology, using its platform to establish thought leadership and attract top talent.
-
13. Deloitte: As a professional
services firm, Deloitte leverages LinkedIn to share reports, analyses, and expert opinions on business trends, appealing to a C-suite audience. -
14. Accenture: Accenture uses LinkedIn to showcase its consulting expertise, industry partnerships,
and insights into digital transformation, often featuring employee perspectives. -
15. Google Cloud: They focus on technical content, customer testimonials, and updates on their cloud services, targeting IT professionals and businesses looking for scalable solutions.
-
16. Adobe: Adobe uses LinkedIn to highlight new features in its creative suite, share success stories of designers and marketers, and offer educational resources for creative professionals.
-
17. Workday: This HR and finance
software company shares insights on future of work trends, employee well-being, and digital transformation in the HR space. -
18. Zoom: Beyond product updates, Zoom uses LinkedIn to share tips for remote work, virtual collaboration
best practices, and stories of how businesses are leveraging their platform. -
19. Cisco: Cisco focuses on cybersecurity insights, networking solutions, and the future of hybrid work, positioning itself as a leader in secure and connected technologies
. -
20. Oracle: Oracle uses LinkedIn to share updates on its cloud infrastructure, enterprise applications, and industry thought leadership, targeting large enterprises.
🏛️ Government Agencies That Have Mastered “Edutainment”
on Social
Who said government can’t be fun? Our team has been absolutely delighted to see how some public sector agencies are breaking free from bureaucratic blandness, using humor, creativity, and genuine engagement to turn dry information into engaging “edutainment
.” They’re not just informing; they’re connecting.
Here are some government agencies that are surprisingly brilliant on social media:
- Transportation Security Administration (@tsa): The undisputed champion of government edutainment. With
1.4M followers, the TSA blends practical travel advice with hilarious dad jokes and puns. Their former manager, Janis Burl, famously said, “Nobody remembers what was on the news in the morning, but they’ll remember the joke
you told them”. They make airport security surprisingly palatable. - NASA (@nasa): With an astronomical 96.4 million followers, NASA combines spectacular visuals of space with deeply educational captions. They connect
cosmic events to terrestrial life (like a Mother’s Day nebula) and constantly seek new audiences, making science awe-inspiring and accessible to everyone. - LA Public Library: Proving that libraries are
anything but quiet, the LA Public Library utilizes its internal experts (librarians, docents) to “edutain” on niche topics. Their TikTok video analyzing Bad Bunny’s career received 500,000+ views and
120,000+ engagements, with one commenter exclaiming, “Better than ChatGPT ever dreams to be”. They’re making learning cool again! - Yale School of Public Health: They
use subversive, humorous “Ask your besties” carousels to educate on serious health topics like STIs, vaccines, and ticks. A childhood vaccine post received 265,000+ engagements and
a 400% higher engagement rate than their next best post, demonstrating that funny infographics can effectively combat misinformation. - CDC (Centers for Disease Control and Prevention): While often dealing with serious
topics, the CDC has increasingly used social media to provide clear, concise, and shareable public health information, often employing infographics and Q&A formats to demystify complex health guidelines. - National Park Service: Their social
media is a visual treat, showcasing stunning landscapes, wildlife, and historical sites. They combine breathtaking photography with educational facts about conservation and park history, inspiring millions to explore America’s natural wonders. - Smithsonian Institution: Across
its many museums, the Smithsonian uses social media to highlight artifacts, share historical facts, and offer behind-the-scenes glimpses, making history and culture engaging for a broad audience.
🎓 Higher Ed Marketers You Should Follow: Universities
Crushing the Digital Game
In the competitive world of higher education, simply having a website isn’t enough. Universities are now battling for attention on social media, using creative strategies to attract prospective students, engage current ones, and foster a
vibrant alumni community. Our team has observed some truly innovative approaches that make these institutions stand out.
Here are some higher education marketers who are getting an A+ on social media:
- Michigan State University (@michiganstateu):
With 270K followers, they excel at leveraging user-generated content (UGC) featuring current students. Their content, including campus tours and local explorations, makes prospective students feel like they’re already
part of the community, tapping into the power of authentic peer perspectives. - New York University (@nyuniversity): Boasting 573K followers, NYU strategically uses Reels for informational content, covering everything from commencement tickets to
academic attire. This shows how short-form video can be incredibly effective for practical, administrative communication, keeping current students informed and engaged. - Carnegie Mellon University (@carnegiemellon): With
97.4K followers, Carnegie Mellon leverages UGC to build a library of evergreen, aesthetic content. This approach creates a rich, authentic portrayal of university life through the eyes of its students,
making their social presence feel dynamic and relatable. - Baylor Athletics (@baylorathletics): This university athletics department, with 89.9K followers, focuses on celebrating individual athletes rather than just facilities. Their strict visual consistency (school colors) across grid and stories reinforces their brand identity, creating a strong sense of pride and community around their sports programs.
- Yale School of Public Health: As mentioned earlier, their use
of subversive, humorous “Ask your besties” carousels to educate on serious health topics is incredibly effective. They turn complex public health information into shareable, funny infographics, proving that even academic institutions can be witty
and engaging. - Harvard University: While maintaining its prestigious image, Harvard uses social media to showcase groundbreaking research, student achievements, and campus life, often with stunning photography and compelling storytelling.
- Stanford University: Stanford’s social
media highlights its innovative spirit, entrepreneurial ecosystem, and diverse student body, often featuring alumni success stories and cutting-edge research. - University of California, Berkeley: Known for its activism and academic excellence, UC Berkeley uses social media
to engage in important conversations, showcase student voices, and promote its research and community initiatives.
🧠 The Psychology Behind Viral Brand Content: Why We Can’t Stop Scrolling
Ever found yourself endlessly scrolling through social media, captivated by a brand’
s post or a viral challenge? It’s not just random chance; there’s a fascinating psychology behind viral brand content that keeps us hooked. Our team at Popular Brands™ has analyzed countless campaigns and consumer behaviors to understand why
certain content becomes a digital wildfire.
So, what’s the secret sauce?
- Emotional Resonance: At its core, viral content taps into our emotions. Whether it’s the awe inspired by NASA’s space visuals, the
humor from Wendy’s witty comebacks, or the empathy evoked by Patagonia’s environmental activism, content that makes us feel something is far more likely to be shared. We want to connect,
to laugh, to be moved. - Relatability & Authenticity: People crave realness. Brands like Glossier and Black Plague Brewing succeed because their content feels authentic and relatable. When a brand is
transparent about its struggles or celebrates everyday moments, it builds trust. We see ourselves in their stories, and that connection is powerful. - Social Currency: Sharing content is a form of self-expression. When we share something,
it reflects on us. Brands that create content that makes us look good, informed, or funny (think Duolingo’s memes or the TSA’s dad jokes) provide us with social currency, making us more likely to hit
that share button. - Novelty & Surprise: The unexpected grabs our attention. McDonald’s Backrooms parody or Nutella’s accidental space appearance worked because they were novel and surprising. Our brains are wired to
notice things that deviate from the norm, and brands that offer a fresh perspective stand out in a crowded feed. - Community & Belonging: Humans are social creatures. Brands that foster a strong sense of community, like Girls Night In Club or
Peloton, tap into our need to belong. User-generated content plays a huge role here, turning customers into active participants and brand ambassadors. We feel like we’re part of something bigger.
Utility & Value:** Beyond entertainment, content that offers genuine value is highly shareable. This could be a recipe from Betty Crocker, a DIY hack from Home Depot, or public health advice from Yale School of Public Health. When content helps us, we’re eager to pass it on.
- FOMO (Fear of Missing Out): Brands like Depop and Starbucks expertly use FOMO to drive engagement. Limited edition drops, trending products, or exclusive community content create a sense of urgency and desirability, pushing us to participate before we miss out.
- Narrative & Storytelling: Our brains are wired for stories. Brands that
tell compelling narratives, whether it’s Nike’s athlete journeys or Lyric Opera’s behind-the-scenes glimpses, keep us engaged and coming back for more. A good story creates an emotional investment.
Interactive & Participatory: Content that invites interaction, like TikTok challenges from Chipotle or polls from Glossier, increases engagement. When we can actively participate, we feel more connected and invested in the brand.
Ultimately,
the brands that go viral understand that social media isn’t just a billboard; it’s a playground for human connection. They craft content that resonates emotionally, offers value, and makes us feel like we’re part of the story.
🛠️ How to Build a Social Media Strategy That Actually Converts
So, you’ve seen the rockstars of social media. Now, how do you build a strategy that doesn’t just get likes, but actually drives real
business results? Our team at Popular Brands™ believes that with a clear vision, consistent effort, and a willingness to adapt, any brand can turn social media into a powerful conversion engine.
Here’s our step-by-step guide to crafting
a winning social media strategy:
1. Define Your Audience & Platforms
- ✅ Know Your People: Who are you trying to reach? What are their demographics, interests, and pain points? (e.g., Madewell targets women aged 18-34).
- ✅ Go Where They Are: Don’t try to be everywhere at once. Focus your efforts on the platforms where your target audience spends the
most time (e.g., Gen Z on TikTok, professionals on LinkedIn). - ❌ Don’t Spray and Pray: Posting the same content across all platforms without tailoring it is a recipe for low engagement.
2. **
Craft a Unique Brand Voice & Personality**
- ✅ Be Authentic: Your brand voice should be consistent and true to your values. Whether it’s Wendy’s savage wit or Patagonia’s authentic activism, let your personality shine.
- ✅ Humanize Your Brand: People connect with people. Feature employees (like Slate or SAP) or use a conversational tone.
- ❌ Avoid Generic Corporate Speak
: Ditch the jargon and talk like a real human.
3. Content is King (and Queen, and the Royal Court!)
- ✅ Mix It Up: Use a variety of content formats: Reels
, carousels, static images, live videos, stories, polls, quizzes. Reels generate significantly more reach on Instagram. - ✅ Provide Value: Educate (Yale School of Public Health), entertain (Liquid Death), or inspire (NASA). Give your audience a reason to stop scrolling.
- ✅ Embrace Storytelling: Create compelling narratives around your brand, products, or community (e.g., Nike’s cultural storytelling).
- ✅ Prioritize Visuals: High-quality photos and videos are non-negotiable, especially on platforms like Instagram.
- ❌ Don’t Just Sell: Your feed shouldn
‘t be a constant sales pitch. Aim for a 80/20 rule: 80% value, 20% promotion.
4. Foster Community & Engagement
- ✅ Encourage User
-Generated Content (UGC): Actively solicit and repost content from your customers (e.g., Glossier, Airbnb, Michigan State University). It builds trust and provides authentic material. - ✅ Respond
& Interact: Engage with comments, DMs, and mentions. Brands like So Worth Loving respond to every comment. Make your audience feel heard. - ✅ Run Challenges & Contests: These
are fantastic for boosting engagement and reach (e.g., Chipotle’s TikTok challenges). - ❌ Don’t Ignore Feedback: Social listening isn’t just for vanity metrics; it’s for improving
your business (e.g., Oatly, Burger King, Slack).
5. Stay Agile & Trend-Aware
- ✅ Monitor Trends: Have a responsive team ready to jump on relevant
pop culture moments within 24-48 hours (e.g., IKEA, McDonald’s, Nutella). - ✅ Experiment Constantly: Social media is always evolving. Don
‘t be afraid to try new formats, features, or content types. - ❌ Don’t Blindly Follow Trends: Ensure trends align with your brand voice and goals (e.g., Zara prioritizing static images).
6. Measure, Analyze, and Optimize
-
✅ Track Key Metrics: Go beyond likes. Focus on engagement rate, reach, conversions, website traffic, lead generation, and earned media value.
-
✅ Use Social Listening Tools: Understand sentiment, identify pain points, and discover new opportunities.
-
✅ Regularly Review Performance: What’s working? What isn’t? Adjust your strategy based on data.
❌ Don’t Set It and Forget It: Social media strategy is an ongoing process of refinement.
🚫 Common Social Media Mistakes That Kill Brand Growth
Even the biggest brands stumble sometimes. But for smaller businesses or those just starting
out, these missteps can be fatal. Our team at Popular Brands™ has seen countless brands fall into common traps that stifle growth and alienate audiences. Let’s shine a light on what not to do!
Here are
some glaring social media mistakes that can kill your brand’s growth:
- ❌ Inconsistent Branding & Voice: Imagine if Wendy’s suddenly started posting inspirational quotes. Confusing, right? A fluctuating brand voice or inconsistent visual aesthetic
(like Baylor Athletics’ strict guidelines, or the lack thereof for 70% of organizations) creates confusion and erodes trust. - ❌ Ignoring Your Audience (or Feedback): This is a cardinal
sin! Not responding to comments, DMs, or reviews makes your brand seem aloof and uncaring. Even worse, ignoring critical feedback (as Burger King once did, before publicly acknowledging it) means you’re missing
vital opportunities for improvement. - ❌ Being Overly Promotional: Your social media isn’t a catalog. If every post is a “buy now!” message, your audience will quickly tune out. People follow brands for value, entertainment
, or connection, not constant sales pitches. - ❌ Failing to Adapt to Platform Nuances: Copy-pasting the same content from Facebook to TikTok to LinkedIn is a recipe for disaster. Each platform has its own culture, content
preferences, and algorithm. What works on Instagram Reels won’t necessarily fly on LinkedIn. - ❌ Chasing Every Trend Blindly: While being timely is good, jumping on every single trend without considering if it aligns with your brand can
make you look desperate or inauthentic. Remember, 27% of users believe trend-jacking is only effective if reacted to within 24-48 hours. Miss the window, and you’re just
late to the party. - ❌ Lack of Originality: While trends are important, 43% of users say brands lack truly original content. If your content is just a rehash of what
everyone else is doing, you’ll struggle to stand out. Invest in unique ideas and serialized content (like Cava’s “Bowlmates”). - ❌ Underestimating the Power of Visuals: On
platforms like Instagram and TikTok, visuals are paramount. Blurry images, poorly edited videos, or unappealing graphics will get scrolled past instantly. - ❌ Neglecting Employee-Generated Content (EGC): Consumers prefer seeing frontline employees over
executives. Not empowering your team to share their experiences and insights is a missed opportunity for authentic connection. - ❌ Not Measuring What Matters: Focusing solely on “likes” is a vanity metric. If you’re not
tracking engagement rates, conversions, website traffic, or earned media value, you won’t truly understand your ROI or how to optimize your strategy. - ❌ Fear of Experimentation: The social landscape is constantly changing. Brands that are
too rigid or afraid to try new things will quickly become irrelevant. Embrace a mindset of continuous learning and adaptation.
📊 Metrics That Matter: How to Measure Social Media Success Beyond Likes
Let’s get real: a massive pile
of likes might feel good, but does it translate to actual business growth? Often, no! Our team at Popular Brands™ is here to tell you that true social media success goes far beyond vanity metrics. It’s about understanding the metrics
that truly matter and how they contribute to your bottom line.
Here’s how to measure social media success like a pro:
1. Engagement Rate: The True Pulse of Your Audience
- What it is
: The percentage of your audience that actively interacts with your content (likes, comments, shares, saves). - Why it matters: A high engagement rate indicates that your content resonates deeply with your audience. It’s a much
better indicator of audience connection than just follower count. - How to calculate: (Total Engagements / Total Followers) x 100.
- Example: A brand like So Worth Loving, which responds to **
every comment**, likely has a stellar engagement rate due to fostering deep community.
2. Reach & Impressions: Your Content’s Visibility
- What they are:
Reach:** The number of unique users who saw your content.
- Impressions: The total number of times your content was displayed (a single user might see it multiple times).
- Why they matter: They
tell you how many eyeballs your content is actually reaching. High reach means your content is breaking through the noise. - Example: Instagram Reels generate 36% more reach than carousels, showing the power of format
choice.
3. Website Traffic & Referrals: Driving to Your Digital Home
- What they are: The number of users who clicked from your social media profiles or posts to your website
. - Why they matter: This is a direct measure of how effectively your social media is driving users to your owned properties, where conversions often happen.
- Example: Betty Crocker uses recipe ideas on social to drive
traffic to its website for product purchases and email sign-ups. Wayfair saw social network referrals double from 2016 to 2017, reaching 5% of traffic.
4. Conversions: The Ultimate Goal
- What they are: Any desired action a user takes after interacting with your social media, such as a purchase, lead form submission, newsletter sign-up, or
app download. - Why they matter: This is the most direct measure of your social media’s ROI.
- Example: Recess drives newsletter subscriptions with a 25% open rate from its social
strategy.
5. Brand Mentions & Sentiment: What Are People Saying?
- What they are:
- Brand Mentions: The number of times your brand is mentioned
across social media. - Sentiment: The overall tone (positive, negative, neutral) of those mentions.
- Why they matter: These metrics provide qualitative insights into brand perception and awareness. Are people talking about you
? And are they saying good things? - Example: Nutella saw a 516% increase in brand mentions after its jar appeared on a NASA live stream. Greggs saw its Buzz Score spike
after its vegan sausage roll launch.
6. Earned Media Value (EMV): The ROI of Organic Buzz
- What it is: The monetary value of the exposure your brand receives through
unpaid social media activity (shares, mentions, influencer posts, etc.) compared to what you would have paid for equivalent advertising. - Why it matters: It quantifies the impact of viral content and organic reach.
- Example:
McDonald’s Backrooms parody generated an estimated EMV of $250,000+. Air’s concert sponsorship achieved an EMV of $60,000.
7. Social Listening for Product & Business Insights:
- What it is: Actively monitoring social conversations to gather feedback, identify trends, and uncover unmet customer needs.
- Why it
matters: This goes beyond marketing; it informs R&D, product development, and customer service. - Example: Oatly used social listening to identify demand for a matcha latte, leading to a new product. Slack
turned user feedback about “Huddle” hold music into popular YouTube videos.
8. Audience Growth Rate:
- What it is: How quickly your follower count is increasing over time.
Why it matters: While not a vanity metric alone, consistent growth indicates that your content is attracting new audiences.
- Example: PlayStation achieved 376% follower growth on Twitter over five years.
By focusing on these key metrics, you can move beyond superficial engagement and truly understand the impact of your social media efforts on your brand’s growth and success.
🔮 Future Trends: What’s Next for Social Media Branding in
2025 and Beyond
The social media landscape is a relentless, ever-evolving beast. Just when you think you’ve mastered TikTok, a new platform or feature emerges to shake things up! Our team at Popular Brands™ is constantly peering
into the crystal ball, analyzing emerging patterns to predict what’s next for social media branding in 2025 and beyond. Get ready, because the future is going to be even more dynamic, personalized, and, dare we say,
human.
Here’s what we’re seeing on the horizon:
1. The Human Element Will Reign Supreme (Human > AI)
-
More Employee-Generated Content (EGC): Forget
overly polished corporate posts. Consumers, especially Gen Z, want to see the real people behind the brand. Expect more brands to empower frontline employees and internal thought leaders to create content, making brands feel more authentic and relatable. -
Authenticity Over Perfection: The era of hyper-curated, unattainable perfection is fading. Raw, unedited, and even slightly messy content will gain traction as brands strive for genuine connection.
-
Personal Branding within
Corporate Walls: Companies will encourage their employees to build personal brands on platforms like LinkedIn, increasing the “surface area” of the company’s presence through diverse voices (e.g., Slate’s strategy).
2. Bridging Digital & Physical Worlds (Bridge Worlds)
- Amplified IRL Events: Social media will increasingly be used to amplify real-life (IRL) events and experiences. Brands will create “third spaces” and
community hubs, using social to drive attendance and then to share the magic with a wider audience (e.g., LA Metro’s saxophone concert at Union Station). - Creator Partnerships for Physical Experiences: Expect
more collaborations between brands and creators to host unique physical events, turning product launches into community causes and memorable experiences (e.g., Air funding Boy Throb’s concert). - Live Shopping & Interactive
Streams: The integration of e-commerce directly into live social streams will become even more sophisticated, offering immersive shopping experiences that blend entertainment with instant purchasing.
3. The Balance Between Trends & Originality (Balance)
Dedicated “Moment Marketing” Teams: Brands will invest in agile, dedicated teams to quickly capitalize on news, trends, and pop culture moments within the critical 24-48 hour window (e.g., IKEA’s responsive project team, McDonald’s Backrooms parody).
- Investment in Original, Serialized Content: Alongside trend-jacking, brands will double down on creating truly original, serialized content that builds a cohesive brand universe and keeps
audiences hooked (e.g., Cava’s “Bowlmates” dating show). This combats algorithm fatigue and builds deeper brand loyalty. - AI for Trend Spotting, Humans for Creation: AI will become
even more adept at identifying emerging trends and audience sentiment, but human creativity, wit, and emotional intelligence will remain crucial for crafting compelling content.
4. Education as Entertainment (Education)
- “Edutainment
” Everywhere: Brands and institutions will continue to master the art of translating complex information into humorous, shareable, and digestible formats (e.g., Yale School of Public Health’s subversive carousels, LA Public Library’s Bad Bunny analysis). - Micro-Learning & Skill-Building Content: Short-form video platforms will be used for quick tutorials, hacks, and skill-building content, positioning brands as valuable resources for personal
and professional development.
5. Actionable Social Intelligence (Actionable Intelligence)
-
Social Listening as an R&D Engine: Social listening will move beyond just marketing and customer service, becoming a critical research engine that
directly informs product development and innovation teams (e.g., Oatly’s matcha latte, Slack’s Huddle music feature). -
Data-Driven Business Pivots: Brands will use social insights
to identify customer pain points and drive significant business pivots, demonstrating accountability and improving customer experience (e.g., Burger King’s “There’s a New King and It’s You” campaign). -
Predictive Analytics for Content Strategy: Advanced analytics will help brands predict which content types, themes, and formats are most likely to resonate with specific audience segments, optimizing content creation for maximum impact.
The future of social media branding
isn’t about chasing algorithms; it’s about understanding human behavior, fostering genuine connections, and using data to inform a creative, agile, and authentically human approach. Get ready to connect on a whole new level!







